Privacy Policy
Effective Date: September 10, 2024
At Vasmika Naturals, operated by Vasika Agri Innovations, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This privacy policy outlines how we collect, use, and protect your personal data when you interact with our website and services.
1. Information We Collect
When you use our online shop, we collect basic information necessary for processing your orders and enhancing your shopping experience. This includes:
- Name
- Address
- Phone Number
- WhatsApp Number (if provided)
We collect this information during the order process to facilitate product delivery, tracking, and customer support.
2. How We Use Your Information
The information we collect is used solely for the following purposes:
- Order Processing and Delivery: We use your information to process your orders, arrange deliveries, and provide updates on the status of your order.
- Customer Support: We use your contact details to respond to inquiries and provide support when needed.
- Promotions and Offers: Occasionally, we may send you promotional emails or WhatsApp messages about new products, discounts, and other updates that we think you’ll find valuable. You have the option to opt-out of receiving these communications at any time.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your data is shared only with trusted service providers who assist us in fulfilling your orders, such as:
- Shipping and delivery partners
- Payment processors
These service providers are required to protect your information and use it only for the purposes of providing their services to us.
4. Security of Your Data
We take your privacy seriously and implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, please note that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience. These technologies help us understand your preferences, improve our site’s functionality, and offer personalized content.
You can modify your browser settings to disable cookies, but this may affect your ability to use certain features of our website.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to make changes or opt out of promotional communications, please contact us at care@vasmika.com.
7. Changes to This Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and the effective date at the top of the policy will be updated accordingly.
8. Contact Us
If you have any questions or concerns about this privacy policy or how your data is handled, please contact us at:
Vasika Agri Innovations
2nd Floor, Near Bank of India, Edens Shopping Centre
Ettumanoor, Kottayam, Kerala, India – 686631
Phone: +91 6282 249 885
Email: care@vasmika.com
Thank you for trusting Vasmika Naturals with your personal information. We value your privacy and are committed to ensuring a safe and secure shopping experience.